Employment type: Full time
Goal: We are looking for honest and hardworking individuals to become a part of our excellent organization!
Location: 3060 Ualena Street Unit A, Honolulu, HI 96819
Industries: Travel, Transportation & Tourism
Job Type: Full Time & Weekend Shifts
Education Level: High School or Equivalent Career
Level: Entry to Supervisory Candidates that will stand out: Call Center Dispatch experience (various industries) preferred but not required.
Description of Position: Primary responsibility is Customer Service and Driver Support. Communicates with customers to determine their needs. Direct activities related to dispatching, routing, and tracking vehicles. Help troubleshoot problems over the phone. Ensure drivers are meeting their departure times, have correct paperwork, and are promptly leaving for their routes. Reviews all orders and records of service to be performed. Assist with material requisition as needed for service calls. Support service technicians. Maintains custoemrs service recrods using computer database. Maintains dispatching board to ensure maximum efficient capacity of drivers. Active in all facets of dispatch. Various reporting responsibilities as needed. Service full collection routes when needed. Manage, record and file daily paperwork as required. Take phone calls from drivers related to breakdowns, accidents, site issues and implement protocol procedures. Collaborate with managers and staff members in order to formulate and implement policies, procedures, goals and objectives.
Hiring & Training Manager
Office Hours for Interview:
9:00AM to 5:00PM (Monday - Friday)
3060 Ualena St.
Honoluu, HI 96819
We are looking for ambitious individuals to become a part of our excellent organization!
We have the stability, flexibility and compensation (with medical benefits) that you need to either supplement your income or pursue a career in the transportation industry.
Click here to download a PDF application form